Complaints
Raising a concern
If something hasn’t gone the way it should, we want to hear about it and put it right.
Last updated September 2026
Whether you’re an employer or a worker, you can raise a concern with us directly. We treat complaints seriously and use them to improve how we work.
How to get in touch
Contact us by email at hello@deeptalentworkforce.com, by phone on 07533 526445, or by WhatsApp at 07533 526445. Please include as much detail as you can — dates, the assignment or site involved, and what you’d like us to do.
What happens next
- We aim to acknowledge your complaint within one business day.
- A named DWS contact will look into what happened and gather the relevant information.
- We’ll come back to you with our findings and any action we’re taking, and agree next steps with you.
If you’re still not satisfied
If we haven’t been able to resolve your concern, let us know and we’ll escalate it within the business for a further review. For data-protection concerns specifically, you can also contact the UK Information Commissioner’s Office.